Black screen with repeating wall of text when waking from suspend












1















Almost every time I open my Lenovo Y720 laptop's lid I get a black screen with an incomplete report wall of text that keeps scrolling endlessly. Sometimes it stops after a couple of seconds and continues to the login screen. I have tried multiple reinstalls, but nothing changes.



incomplete report wall of text:



[ 4261.183306] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.184539] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.187337] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.187402] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.188223] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.188952] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.189947] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.192531] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.194762] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.195891] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.197419] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.198935] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.201199] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.204554] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.204676] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.212447] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.213026] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.213327] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.214222] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.216710] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.218163] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.224759] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.225843] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.226430] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.229406] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.230288] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.231922] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.232182] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.236208] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.239205] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.243521] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.244568] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.245057] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.248054] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.254883] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.255598] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.255923] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.256387] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.257311] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.258572] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.263791] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.264204] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.264798] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.266089] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.266607] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.266760] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.266828] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.267650] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.270514] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.273779] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.275884] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.280526] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.281542] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.281830] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.282742] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.284003] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.284127] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.285439] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.293307] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.293726] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.295128] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)










share|improve this question

























  • I'm entirely guessing about this but it might be good to be able to rule it out - I'm guessing that this 'get_input' thing might have something to do with the laptop lid switch. To check this, please try to manually suspend your laptop without closing or opening the lid and see if the behaviour is the same. (On Gnome 'suspend' is slightly hidden but pressing the 'super' key and typing 'suspend' works also.)

    – pHeLiOn
    Jul 3 '18 at 18:16











  • Sorry for the late answer. The same wall of text comes up this way too, although I tried multiple times and it was a lot shorter than closing the lit.

    – mth1417un
    Jul 13 '18 at 14:25











  • Hi - just found an interesting thing after searching for "i2c-ITE33D1:00" - it came up in a google groups chat about touchscreen issues - does your Lenovo have a touchscreen? Not got any clue how to fix it, but it might help in diagnosing where things are going wrong.

    – pHeLiOn
    Aug 7 '18 at 15:48











  • Nope no touchscreen. Thank you for still trying to look into this though!

    – mth1417un
    Aug 7 '18 at 15:53











  • No problem - I'd experienced a suspend issue on one machine (3 others tested have no problems) with Ubuntu & Kubuntu 18.04 and finally tracked it down to a kernel problem and started a bug report. I've been trying to point anyone experiencing similar suspend problems towards some troubleshooting steps but haven't seen this 'wall of text' issue before. It's probably not related but if you're curious to see if any of the steps help you could take a look here: askubuntu.com/questions/1029474/…

    – pHeLiOn
    Aug 9 '18 at 22:28
















1















Almost every time I open my Lenovo Y720 laptop's lid I get a black screen with an incomplete report wall of text that keeps scrolling endlessly. Sometimes it stops after a couple of seconds and continues to the login screen. I have tried multiple reinstalls, but nothing changes.



incomplete report wall of text:



[ 4261.183306] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.184539] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.187337] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.187402] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.188223] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.188952] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.189947] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.192531] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.194762] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.195891] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.197419] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.198935] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.201199] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.204554] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.204676] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.212447] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.213026] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.213327] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.214222] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.216710] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.218163] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.224759] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.225843] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.226430] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.229406] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.230288] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.231922] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.232182] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.236208] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.239205] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.243521] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.244568] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.245057] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.248054] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.254883] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.255598] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.255923] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.256387] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.257311] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.258572] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.263791] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.264204] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.264798] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.266089] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.266607] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.266760] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.266828] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.267650] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.270514] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.273779] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.275884] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.280526] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.281542] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.281830] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.282742] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.284003] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.284127] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.285439] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.293307] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.293726] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.295128] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)










share|improve this question

























  • I'm entirely guessing about this but it might be good to be able to rule it out - I'm guessing that this 'get_input' thing might have something to do with the laptop lid switch. To check this, please try to manually suspend your laptop without closing or opening the lid and see if the behaviour is the same. (On Gnome 'suspend' is slightly hidden but pressing the 'super' key and typing 'suspend' works also.)

    – pHeLiOn
    Jul 3 '18 at 18:16











  • Sorry for the late answer. The same wall of text comes up this way too, although I tried multiple times and it was a lot shorter than closing the lit.

    – mth1417un
    Jul 13 '18 at 14:25











  • Hi - just found an interesting thing after searching for "i2c-ITE33D1:00" - it came up in a google groups chat about touchscreen issues - does your Lenovo have a touchscreen? Not got any clue how to fix it, but it might help in diagnosing where things are going wrong.

    – pHeLiOn
    Aug 7 '18 at 15:48











  • Nope no touchscreen. Thank you for still trying to look into this though!

    – mth1417un
    Aug 7 '18 at 15:53











  • No problem - I'd experienced a suspend issue on one machine (3 others tested have no problems) with Ubuntu & Kubuntu 18.04 and finally tracked it down to a kernel problem and started a bug report. I've been trying to point anyone experiencing similar suspend problems towards some troubleshooting steps but haven't seen this 'wall of text' issue before. It's probably not related but if you're curious to see if any of the steps help you could take a look here: askubuntu.com/questions/1029474/…

    – pHeLiOn
    Aug 9 '18 at 22:28














1












1








1








Almost every time I open my Lenovo Y720 laptop's lid I get a black screen with an incomplete report wall of text that keeps scrolling endlessly. Sometimes it stops after a couple of seconds and continues to the login screen. I have tried multiple reinstalls, but nothing changes.



incomplete report wall of text:



[ 4261.183306] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.184539] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.187337] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.187402] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.188223] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.188952] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.189947] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.192531] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.194762] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.195891] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.197419] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.198935] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.201199] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.204554] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.204676] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.212447] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.213026] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.213327] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.214222] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.216710] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.218163] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.224759] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.225843] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.226430] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.229406] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.230288] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.231922] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.232182] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.236208] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.239205] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.243521] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.244568] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.245057] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.248054] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.254883] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.255598] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.255923] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.256387] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.257311] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.258572] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.263791] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.264204] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.264798] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.266089] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.266607] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.266760] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.266828] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.267650] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.270514] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.273779] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.275884] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.280526] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.281542] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.281830] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.282742] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.284003] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.284127] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.285439] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.293307] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.293726] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.295128] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)










share|improve this question
















Almost every time I open my Lenovo Y720 laptop's lid I get a black screen with an incomplete report wall of text that keeps scrolling endlessly. Sometimes it stops after a couple of seconds and continues to the login screen. I have tried multiple reinstalls, but nothing changes.



incomplete report wall of text:



[ 4261.183306] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.184539] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.187337] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.187402] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.188223] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.188952] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.189947] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.192531] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.194762] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.195891] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.197419] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.198935] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.201199] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.204554] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.204676] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.212447] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.213026] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.213327] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.214222] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.216710] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.218163] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.224759] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.225843] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.226430] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.229406] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.230288] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.231922] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.232182] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.236208] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.239205] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.243521] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.244568] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.245057] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.248054] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.254883] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.255598] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.255923] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.256387] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.257311] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.258572] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.263791] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.264204] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.264798] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.266089] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.266607] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.266760] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.266828] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.267650] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.270514] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.273779] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.275884] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.280526] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.281542] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.281830] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.282742] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.284003] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.284127] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.285439] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.293307] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.293726] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)
[ 4261.295128] i2c_hid i2c-ITE:3301:00: i2c_hid_get_input: incomplete report (2/4)







18.04 suspend






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited 53 mins ago









karel

60.3k13131155




60.3k13131155










asked Jun 25 '18 at 21:49









mth1417unmth1417un

3091212




3091212













  • I'm entirely guessing about this but it might be good to be able to rule it out - I'm guessing that this 'get_input' thing might have something to do with the laptop lid switch. To check this, please try to manually suspend your laptop without closing or opening the lid and see if the behaviour is the same. (On Gnome 'suspend' is slightly hidden but pressing the 'super' key and typing 'suspend' works also.)

    – pHeLiOn
    Jul 3 '18 at 18:16











  • Sorry for the late answer. The same wall of text comes up this way too, although I tried multiple times and it was a lot shorter than closing the lit.

    – mth1417un
    Jul 13 '18 at 14:25











  • Hi - just found an interesting thing after searching for "i2c-ITE33D1:00" - it came up in a google groups chat about touchscreen issues - does your Lenovo have a touchscreen? Not got any clue how to fix it, but it might help in diagnosing where things are going wrong.

    – pHeLiOn
    Aug 7 '18 at 15:48











  • Nope no touchscreen. Thank you for still trying to look into this though!

    – mth1417un
    Aug 7 '18 at 15:53











  • No problem - I'd experienced a suspend issue on one machine (3 others tested have no problems) with Ubuntu & Kubuntu 18.04 and finally tracked it down to a kernel problem and started a bug report. I've been trying to point anyone experiencing similar suspend problems towards some troubleshooting steps but haven't seen this 'wall of text' issue before. It's probably not related but if you're curious to see if any of the steps help you could take a look here: askubuntu.com/questions/1029474/…

    – pHeLiOn
    Aug 9 '18 at 22:28



















  • I'm entirely guessing about this but it might be good to be able to rule it out - I'm guessing that this 'get_input' thing might have something to do with the laptop lid switch. To check this, please try to manually suspend your laptop without closing or opening the lid and see if the behaviour is the same. (On Gnome 'suspend' is slightly hidden but pressing the 'super' key and typing 'suspend' works also.)

    – pHeLiOn
    Jul 3 '18 at 18:16











  • Sorry for the late answer. The same wall of text comes up this way too, although I tried multiple times and it was a lot shorter than closing the lit.

    – mth1417un
    Jul 13 '18 at 14:25











  • Hi - just found an interesting thing after searching for "i2c-ITE33D1:00" - it came up in a google groups chat about touchscreen issues - does your Lenovo have a touchscreen? Not got any clue how to fix it, but it might help in diagnosing where things are going wrong.

    – pHeLiOn
    Aug 7 '18 at 15:48











  • Nope no touchscreen. Thank you for still trying to look into this though!

    – mth1417un
    Aug 7 '18 at 15:53











  • No problem - I'd experienced a suspend issue on one machine (3 others tested have no problems) with Ubuntu & Kubuntu 18.04 and finally tracked it down to a kernel problem and started a bug report. I've been trying to point anyone experiencing similar suspend problems towards some troubleshooting steps but haven't seen this 'wall of text' issue before. It's probably not related but if you're curious to see if any of the steps help you could take a look here: askubuntu.com/questions/1029474/…

    – pHeLiOn
    Aug 9 '18 at 22:28

















I'm entirely guessing about this but it might be good to be able to rule it out - I'm guessing that this 'get_input' thing might have something to do with the laptop lid switch. To check this, please try to manually suspend your laptop without closing or opening the lid and see if the behaviour is the same. (On Gnome 'suspend' is slightly hidden but pressing the 'super' key and typing 'suspend' works also.)

– pHeLiOn
Jul 3 '18 at 18:16





I'm entirely guessing about this but it might be good to be able to rule it out - I'm guessing that this 'get_input' thing might have something to do with the laptop lid switch. To check this, please try to manually suspend your laptop without closing or opening the lid and see if the behaviour is the same. (On Gnome 'suspend' is slightly hidden but pressing the 'super' key and typing 'suspend' works also.)

– pHeLiOn
Jul 3 '18 at 18:16













Sorry for the late answer. The same wall of text comes up this way too, although I tried multiple times and it was a lot shorter than closing the lit.

– mth1417un
Jul 13 '18 at 14:25





Sorry for the late answer. The same wall of text comes up this way too, although I tried multiple times and it was a lot shorter than closing the lit.

– mth1417un
Jul 13 '18 at 14:25













Hi - just found an interesting thing after searching for "i2c-ITE33D1:00" - it came up in a google groups chat about touchscreen issues - does your Lenovo have a touchscreen? Not got any clue how to fix it, but it might help in diagnosing where things are going wrong.

– pHeLiOn
Aug 7 '18 at 15:48





Hi - just found an interesting thing after searching for "i2c-ITE33D1:00" - it came up in a google groups chat about touchscreen issues - does your Lenovo have a touchscreen? Not got any clue how to fix it, but it might help in diagnosing where things are going wrong.

– pHeLiOn
Aug 7 '18 at 15:48













Nope no touchscreen. Thank you for still trying to look into this though!

– mth1417un
Aug 7 '18 at 15:53





Nope no touchscreen. Thank you for still trying to look into this though!

– mth1417un
Aug 7 '18 at 15:53













No problem - I'd experienced a suspend issue on one machine (3 others tested have no problems) with Ubuntu & Kubuntu 18.04 and finally tracked it down to a kernel problem and started a bug report. I've been trying to point anyone experiencing similar suspend problems towards some troubleshooting steps but haven't seen this 'wall of text' issue before. It's probably not related but if you're curious to see if any of the steps help you could take a look here: askubuntu.com/questions/1029474/…

– pHeLiOn
Aug 9 '18 at 22:28





No problem - I'd experienced a suspend issue on one machine (3 others tested have no problems) with Ubuntu & Kubuntu 18.04 and finally tracked it down to a kernel problem and started a bug report. I've been trying to point anyone experiencing similar suspend problems towards some troubleshooting steps but haven't seen this 'wall of text' issue before. It's probably not related but if you're curious to see if any of the steps help you could take a look here: askubuntu.com/questions/1029474/…

– pHeLiOn
Aug 9 '18 at 22:28










1 Answer
1






active

oldest

votes


















1














After reinstalling the system a lot of times, rebooting after installing each and every program / adding a ppa / any kind of change in the system, i finally know the reason for this. It is plain and simply the Nvidia driver. If I uninstall everything Nvidia related, this does not show up anymore. As soon as I install Nvidia drivers, this happens. Thanks Nvidia.






share|improve this answer
























  • I'm uncertain if there's any problem with your Nvidia driver. I think that's a symptom of the problem, not the cause of it, and the real problem is with the gdm3 package. I haven't seen that error message before, so I'm not sure though. For more information please read this answer. I might have tried to answer this question before, but I'm late to the party and I just read it.

    – karel
    20 mins ago













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1 Answer
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active

oldest

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1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes









1














After reinstalling the system a lot of times, rebooting after installing each and every program / adding a ppa / any kind of change in the system, i finally know the reason for this. It is plain and simply the Nvidia driver. If I uninstall everything Nvidia related, this does not show up anymore. As soon as I install Nvidia drivers, this happens. Thanks Nvidia.






share|improve this answer
























  • I'm uncertain if there's any problem with your Nvidia driver. I think that's a symptom of the problem, not the cause of it, and the real problem is with the gdm3 package. I haven't seen that error message before, so I'm not sure though. For more information please read this answer. I might have tried to answer this question before, but I'm late to the party and I just read it.

    – karel
    20 mins ago


















1














After reinstalling the system a lot of times, rebooting after installing each and every program / adding a ppa / any kind of change in the system, i finally know the reason for this. It is plain and simply the Nvidia driver. If I uninstall everything Nvidia related, this does not show up anymore. As soon as I install Nvidia drivers, this happens. Thanks Nvidia.






share|improve this answer
























  • I'm uncertain if there's any problem with your Nvidia driver. I think that's a symptom of the problem, not the cause of it, and the real problem is with the gdm3 package. I haven't seen that error message before, so I'm not sure though. For more information please read this answer. I might have tried to answer this question before, but I'm late to the party and I just read it.

    – karel
    20 mins ago
















1












1








1







After reinstalling the system a lot of times, rebooting after installing each and every program / adding a ppa / any kind of change in the system, i finally know the reason for this. It is plain and simply the Nvidia driver. If I uninstall everything Nvidia related, this does not show up anymore. As soon as I install Nvidia drivers, this happens. Thanks Nvidia.






share|improve this answer













After reinstalling the system a lot of times, rebooting after installing each and every program / adding a ppa / any kind of change in the system, i finally know the reason for this. It is plain and simply the Nvidia driver. If I uninstall everything Nvidia related, this does not show up anymore. As soon as I install Nvidia drivers, this happens. Thanks Nvidia.







share|improve this answer












share|improve this answer



share|improve this answer










answered 8 hours ago









mth1417unmth1417un

3091212




3091212













  • I'm uncertain if there's any problem with your Nvidia driver. I think that's a symptom of the problem, not the cause of it, and the real problem is with the gdm3 package. I haven't seen that error message before, so I'm not sure though. For more information please read this answer. I might have tried to answer this question before, but I'm late to the party and I just read it.

    – karel
    20 mins ago





















  • I'm uncertain if there's any problem with your Nvidia driver. I think that's a symptom of the problem, not the cause of it, and the real problem is with the gdm3 package. I haven't seen that error message before, so I'm not sure though. For more information please read this answer. I might have tried to answer this question before, but I'm late to the party and I just read it.

    – karel
    20 mins ago



















I'm uncertain if there's any problem with your Nvidia driver. I think that's a symptom of the problem, not the cause of it, and the real problem is with the gdm3 package. I haven't seen that error message before, so I'm not sure though. For more information please read this answer. I might have tried to answer this question before, but I'm late to the party and I just read it.

– karel
20 mins ago







I'm uncertain if there's any problem with your Nvidia driver. I think that's a symptom of the problem, not the cause of it, and the real problem is with the gdm3 package. I haven't seen that error message before, so I'm not sure though. For more information please read this answer. I might have tried to answer this question before, but I'm late to the party and I just read it.

– karel
20 mins ago




















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