Customer asking for InDesign files as a Word doc!












11















I have taken on a freelance project.



I sent in a cover letter to the client saying that I use InDesign and Quark and was offered work by a publisher.



They sent me all the files I required, and detailed instructions on the layout they would like. I spent a few days putting the book together in InDesign and send them a PDF to have a look at.



They are requesting that I send them the Word document of the completed book.



How do I go about telling the publisher that Word is not a typesetting/layout program and they cannot have the InDesign files supplied as a Word document so they can make changes themselves?



If I try converting the InDesign document to Word then all the margins, running heads/footnotes, images/layout are not kept exactly as requested.










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  • They can silently plan to exploit your design without paying for future versions and without investing anything. In future agreements be sure it's defined who can make new versions and what you should give to them. Acrobat Pro edits PDFs and creates somehow resembling and editable word documents, if no countermeasures such as text outlining are done. I bet they find it soon by themselves. No use to make anything angry, so negotiate in peace, if there's no written agreement which states the things already exactly. It's normal that the customer wants to get maximum benefit.

    – user287001
    6 hours ago
















11















I have taken on a freelance project.



I sent in a cover letter to the client saying that I use InDesign and Quark and was offered work by a publisher.



They sent me all the files I required, and detailed instructions on the layout they would like. I spent a few days putting the book together in InDesign and send them a PDF to have a look at.



They are requesting that I send them the Word document of the completed book.



How do I go about telling the publisher that Word is not a typesetting/layout program and they cannot have the InDesign files supplied as a Word document so they can make changes themselves?



If I try converting the InDesign document to Word then all the margins, running heads/footnotes, images/layout are not kept exactly as requested.










share|improve this question









New contributor




Matthew Blurton is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





















  • They can silently plan to exploit your design without paying for future versions and without investing anything. In future agreements be sure it's defined who can make new versions and what you should give to them. Acrobat Pro edits PDFs and creates somehow resembling and editable word documents, if no countermeasures such as text outlining are done. I bet they find it soon by themselves. No use to make anything angry, so negotiate in peace, if there's no written agreement which states the things already exactly. It's normal that the customer wants to get maximum benefit.

    – user287001
    6 hours ago














11












11








11








I have taken on a freelance project.



I sent in a cover letter to the client saying that I use InDesign and Quark and was offered work by a publisher.



They sent me all the files I required, and detailed instructions on the layout they would like. I spent a few days putting the book together in InDesign and send them a PDF to have a look at.



They are requesting that I send them the Word document of the completed book.



How do I go about telling the publisher that Word is not a typesetting/layout program and they cannot have the InDesign files supplied as a Word document so they can make changes themselves?



If I try converting the InDesign document to Word then all the margins, running heads/footnotes, images/layout are not kept exactly as requested.










share|improve this question









New contributor




Matthew Blurton is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.












I have taken on a freelance project.



I sent in a cover letter to the client saying that I use InDesign and Quark and was offered work by a publisher.



They sent me all the files I required, and detailed instructions on the layout they would like. I spent a few days putting the book together in InDesign and send them a PDF to have a look at.



They are requesting that I send them the Word document of the completed book.



How do I go about telling the publisher that Word is not a typesetting/layout program and they cannot have the InDesign files supplied as a Word document so they can make changes themselves?



If I try converting the InDesign document to Word then all the margins, running heads/footnotes, images/layout are not kept exactly as requested.







adobe-indesign client-relations microsoft-word






share|improve this question









New contributor




Matthew Blurton is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











share|improve this question









New contributor




Matthew Blurton is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this question




share|improve this question








edited 8 hours ago









Scott

146k14200411




146k14200411






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asked 9 hours ago









Matthew BlurtonMatthew Blurton

564




564




New contributor




Matthew Blurton is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.





New contributor





Matthew Blurton is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






Matthew Blurton is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.













  • They can silently plan to exploit your design without paying for future versions and without investing anything. In future agreements be sure it's defined who can make new versions and what you should give to them. Acrobat Pro edits PDFs and creates somehow resembling and editable word documents, if no countermeasures such as text outlining are done. I bet they find it soon by themselves. No use to make anything angry, so negotiate in peace, if there's no written agreement which states the things already exactly. It's normal that the customer wants to get maximum benefit.

    – user287001
    6 hours ago



















  • They can silently plan to exploit your design without paying for future versions and without investing anything. In future agreements be sure it's defined who can make new versions and what you should give to them. Acrobat Pro edits PDFs and creates somehow resembling and editable word documents, if no countermeasures such as text outlining are done. I bet they find it soon by themselves. No use to make anything angry, so negotiate in peace, if there's no written agreement which states the things already exactly. It's normal that the customer wants to get maximum benefit.

    – user287001
    6 hours ago

















They can silently plan to exploit your design without paying for future versions and without investing anything. In future agreements be sure it's defined who can make new versions and what you should give to them. Acrobat Pro edits PDFs and creates somehow resembling and editable word documents, if no countermeasures such as text outlining are done. I bet they find it soon by themselves. No use to make anything angry, so negotiate in peace, if there's no written agreement which states the things already exactly. It's normal that the customer wants to get maximum benefit.

– user287001
6 hours ago





They can silently plan to exploit your design without paying for future versions and without investing anything. In future agreements be sure it's defined who can make new versions and what you should give to them. Acrobat Pro edits PDFs and creates somehow resembling and editable word documents, if no countermeasures such as text outlining are done. I bet they find it soon by themselves. No use to make anything angry, so negotiate in peace, if there's no written agreement which states the things already exactly. It's normal that the customer wants to get maximum benefit.

– user287001
6 hours ago










3 Answers
3






active

oldest

votes


















16














Sounds like you already know...




"Word is not a typesetting/layout program and they cannot have the InDesign files supplied as a Word document so they can make changes themselves. If I try converting the InDesign document to Word then all the margins, running heads/footnotes, images/layout are not kept exactly as requested."*




I mean.. that's essentially what I would tell them.



"If you want a Word file, I can give you one, but it will not be a designed layout. It will be a text file. Word is unsuitable for professional printing and can not maintain design in many instances. I'm happy to send a Word file. However, you should be aware, at this stage if you were to make changes to a Word file and send it back, it may require me to restart the design processes from the beginning."



Beyond just spitting out a text file from InDesign you can use Acrobat and a PDF to save as a Word file, some type sizing, color, etc. can be retained that way. It still won't be a "great" Word file, but it may be slightly more aesthetically altered than simple plain text. (Generate the PDF from INDD, Open PDF in Acrobat, Save as Word)



Either way, you'll need to educate the client. Like many, they probably just assume everyone uses Word since that's what they use. Most often they are accustomed to editing Word files so that's why they are requesting a Word file. If you take the time to explain that they can mark up a PDF with edits/corrections they may be fine with that.





What you can do .... and keep them happy



I've done this in the past for some client that fail to grasp the breakpoint between a designed layout (Indesign) and a text file (Word)....




  • Send them a Word file, and retain a copy yourself.

  • Preferably as "plain text" as possible. I like to strip all color and styling if possible. I may leave type size variations so headers pop out a bit more, but I convert everything to one font (Calibri for Word).

  • Request that they keep Word's Tracking feature on when editing.

  • Let them edit it and sent it back to you.

  • When you get a revised file back.. you can check the Tracking feature to see all their changes and then merely implement those in your layout file.

  • Should they failed to turn on Word's Tracking.. merely compare documents between what you sent them and they sent back.


You should easily find all the changes and be able to implement them without any need to break your existing layout and start over.





Lastly. some clients may request a Word file because to them, that means they have a copy of your work and they can then use it in the future rather than paying you or someone else to rework things. They may be ignorant to the fact that Word is never used for commercial reproduction. (Well nearly never - realize there's always an exception to every rule). So...



Send them the raw, untouched, spit out, Word file from a PDF. The more elaborate your InDesign layout, the more "wonky" the Word file is going to be. In almost every single case page breaks will be horrible, object positions will be shifted... etc. If they complain, well, there's the opportunity to explain that Word isn't used as tool by professional designers and it fails to support object positioning, CMYK, etc....



If no part of your agreement stated that the client is o receive final deliverables as native files.. then don't provide such files. Any contract/agreement should clearly state what the final deliverables are. In my case, it's always simply a PDF and explicitly never "native" or "working" files.. (relevant question)






share|improve this answer





















  • 3





    oh gods I'm having flashbacks to the nightmare clients at my old shop. We used to get this kind of request all. the. time. This^^ answer is exactly right. The client wants the ability to update the files in-house and not pay you, and they don't understand that it won't work.

    – Lauren Ipsum
    8 hours ago






  • 2





    As someone that was forced by contract to do inDesign levels of quality on Word in the past, I can't stress enought that while it is possible to make something very pretty on word your efficiency will be extremely abyssal for anything except the simplest layouts.

    – T. Sar
    5 hours ago











  • But then.... @T.Sar .. You run into transport issues. What I've found here is.. I can spend hours getting something "laid out" in Word, much to my displeasure. I can get it looking as great as it's going to look. Save the file, and then give it to someone else. They open that same file on their system... it's changed layout with no rhyme or reason. :) It's just a futile pursuit. :) I refuse to do any sort of layout with Word any more, regardless of how simple or what that may be.

    – Scott
    1 hour ago





















3














You should always mention deliverables in writing when taking on such a job, some clients and especially many inexperienced clients who go around on sites like Upwork, will just have no idea of how things work and will assume the wrong things. Before you take a job like this, they need to be explained in writing "i am going to deliver this in PDF" and they need to agree to that, otherwise you end up where you are now.



InDesign comes with a basic text exporting plugin which can dump the raw text content into TXT format, with all design elements removed. Then, there's a few paid plugins out there (google Rorohiko Text Exporter) that can somehow keep some of the design and export to RTF format, but generally speaking, everybody in the field knows there's no perfect INDD to DOCX conversion.



Your client needs to understand this. Otherwise, i guess you can just show a screenshot of InDesign's export panel with all the available formats :)



More recent INDD versions may have an export to DOCX (i don't have access to the latest INDD CC), but again if such an option exists, they need to understand what the limitations are.






share|improve this answer

































    2














    I think you are overthinking this.



    PDF is a paginated file format. Word is a paginated file format.



    Are you sure they don't want you to simply slap page-sized PNGs/JPGs into a word file?



    If they were expecting to edit the book via Word then they are S.O.L. Converting your InDesign work into an editable Word file is what I would call a "Change Order" and those are pricey (wink wink).



    If your contract did not specify Word deliverables then they need to pay for such work.



    If you want an easy way out then just find a PDF-to-Word converter and give it a shot. Let them know that your work's integrity is not guaranteed in a word file.






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      3 Answers
      3






      active

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      3 Answers
      3






      active

      oldest

      votes









      active

      oldest

      votes






      active

      oldest

      votes









      16














      Sounds like you already know...




      "Word is not a typesetting/layout program and they cannot have the InDesign files supplied as a Word document so they can make changes themselves. If I try converting the InDesign document to Word then all the margins, running heads/footnotes, images/layout are not kept exactly as requested."*




      I mean.. that's essentially what I would tell them.



      "If you want a Word file, I can give you one, but it will not be a designed layout. It will be a text file. Word is unsuitable for professional printing and can not maintain design in many instances. I'm happy to send a Word file. However, you should be aware, at this stage if you were to make changes to a Word file and send it back, it may require me to restart the design processes from the beginning."



      Beyond just spitting out a text file from InDesign you can use Acrobat and a PDF to save as a Word file, some type sizing, color, etc. can be retained that way. It still won't be a "great" Word file, but it may be slightly more aesthetically altered than simple plain text. (Generate the PDF from INDD, Open PDF in Acrobat, Save as Word)



      Either way, you'll need to educate the client. Like many, they probably just assume everyone uses Word since that's what they use. Most often they are accustomed to editing Word files so that's why they are requesting a Word file. If you take the time to explain that they can mark up a PDF with edits/corrections they may be fine with that.





      What you can do .... and keep them happy



      I've done this in the past for some client that fail to grasp the breakpoint between a designed layout (Indesign) and a text file (Word)....




      • Send them a Word file, and retain a copy yourself.

      • Preferably as "plain text" as possible. I like to strip all color and styling if possible. I may leave type size variations so headers pop out a bit more, but I convert everything to one font (Calibri for Word).

      • Request that they keep Word's Tracking feature on when editing.

      • Let them edit it and sent it back to you.

      • When you get a revised file back.. you can check the Tracking feature to see all their changes and then merely implement those in your layout file.

      • Should they failed to turn on Word's Tracking.. merely compare documents between what you sent them and they sent back.


      You should easily find all the changes and be able to implement them without any need to break your existing layout and start over.





      Lastly. some clients may request a Word file because to them, that means they have a copy of your work and they can then use it in the future rather than paying you or someone else to rework things. They may be ignorant to the fact that Word is never used for commercial reproduction. (Well nearly never - realize there's always an exception to every rule). So...



      Send them the raw, untouched, spit out, Word file from a PDF. The more elaborate your InDesign layout, the more "wonky" the Word file is going to be. In almost every single case page breaks will be horrible, object positions will be shifted... etc. If they complain, well, there's the opportunity to explain that Word isn't used as tool by professional designers and it fails to support object positioning, CMYK, etc....



      If no part of your agreement stated that the client is o receive final deliverables as native files.. then don't provide such files. Any contract/agreement should clearly state what the final deliverables are. In my case, it's always simply a PDF and explicitly never "native" or "working" files.. (relevant question)






      share|improve this answer





















      • 3





        oh gods I'm having flashbacks to the nightmare clients at my old shop. We used to get this kind of request all. the. time. This^^ answer is exactly right. The client wants the ability to update the files in-house and not pay you, and they don't understand that it won't work.

        – Lauren Ipsum
        8 hours ago






      • 2





        As someone that was forced by contract to do inDesign levels of quality on Word in the past, I can't stress enought that while it is possible to make something very pretty on word your efficiency will be extremely abyssal for anything except the simplest layouts.

        – T. Sar
        5 hours ago











      • But then.... @T.Sar .. You run into transport issues. What I've found here is.. I can spend hours getting something "laid out" in Word, much to my displeasure. I can get it looking as great as it's going to look. Save the file, and then give it to someone else. They open that same file on their system... it's changed layout with no rhyme or reason. :) It's just a futile pursuit. :) I refuse to do any sort of layout with Word any more, regardless of how simple or what that may be.

        – Scott
        1 hour ago


















      16














      Sounds like you already know...




      "Word is not a typesetting/layout program and they cannot have the InDesign files supplied as a Word document so they can make changes themselves. If I try converting the InDesign document to Word then all the margins, running heads/footnotes, images/layout are not kept exactly as requested."*




      I mean.. that's essentially what I would tell them.



      "If you want a Word file, I can give you one, but it will not be a designed layout. It will be a text file. Word is unsuitable for professional printing and can not maintain design in many instances. I'm happy to send a Word file. However, you should be aware, at this stage if you were to make changes to a Word file and send it back, it may require me to restart the design processes from the beginning."



      Beyond just spitting out a text file from InDesign you can use Acrobat and a PDF to save as a Word file, some type sizing, color, etc. can be retained that way. It still won't be a "great" Word file, but it may be slightly more aesthetically altered than simple plain text. (Generate the PDF from INDD, Open PDF in Acrobat, Save as Word)



      Either way, you'll need to educate the client. Like many, they probably just assume everyone uses Word since that's what they use. Most often they are accustomed to editing Word files so that's why they are requesting a Word file. If you take the time to explain that they can mark up a PDF with edits/corrections they may be fine with that.





      What you can do .... and keep them happy



      I've done this in the past for some client that fail to grasp the breakpoint between a designed layout (Indesign) and a text file (Word)....




      • Send them a Word file, and retain a copy yourself.

      • Preferably as "plain text" as possible. I like to strip all color and styling if possible. I may leave type size variations so headers pop out a bit more, but I convert everything to one font (Calibri for Word).

      • Request that they keep Word's Tracking feature on when editing.

      • Let them edit it and sent it back to you.

      • When you get a revised file back.. you can check the Tracking feature to see all their changes and then merely implement those in your layout file.

      • Should they failed to turn on Word's Tracking.. merely compare documents between what you sent them and they sent back.


      You should easily find all the changes and be able to implement them without any need to break your existing layout and start over.





      Lastly. some clients may request a Word file because to them, that means they have a copy of your work and they can then use it in the future rather than paying you or someone else to rework things. They may be ignorant to the fact that Word is never used for commercial reproduction. (Well nearly never - realize there's always an exception to every rule). So...



      Send them the raw, untouched, spit out, Word file from a PDF. The more elaborate your InDesign layout, the more "wonky" the Word file is going to be. In almost every single case page breaks will be horrible, object positions will be shifted... etc. If they complain, well, there's the opportunity to explain that Word isn't used as tool by professional designers and it fails to support object positioning, CMYK, etc....



      If no part of your agreement stated that the client is o receive final deliverables as native files.. then don't provide such files. Any contract/agreement should clearly state what the final deliverables are. In my case, it's always simply a PDF and explicitly never "native" or "working" files.. (relevant question)






      share|improve this answer





















      • 3





        oh gods I'm having flashbacks to the nightmare clients at my old shop. We used to get this kind of request all. the. time. This^^ answer is exactly right. The client wants the ability to update the files in-house and not pay you, and they don't understand that it won't work.

        – Lauren Ipsum
        8 hours ago






      • 2





        As someone that was forced by contract to do inDesign levels of quality on Word in the past, I can't stress enought that while it is possible to make something very pretty on word your efficiency will be extremely abyssal for anything except the simplest layouts.

        – T. Sar
        5 hours ago











      • But then.... @T.Sar .. You run into transport issues. What I've found here is.. I can spend hours getting something "laid out" in Word, much to my displeasure. I can get it looking as great as it's going to look. Save the file, and then give it to someone else. They open that same file on their system... it's changed layout with no rhyme or reason. :) It's just a futile pursuit. :) I refuse to do any sort of layout with Word any more, regardless of how simple or what that may be.

        – Scott
        1 hour ago
















      16












      16








      16







      Sounds like you already know...




      "Word is not a typesetting/layout program and they cannot have the InDesign files supplied as a Word document so they can make changes themselves. If I try converting the InDesign document to Word then all the margins, running heads/footnotes, images/layout are not kept exactly as requested."*




      I mean.. that's essentially what I would tell them.



      "If you want a Word file, I can give you one, but it will not be a designed layout. It will be a text file. Word is unsuitable for professional printing and can not maintain design in many instances. I'm happy to send a Word file. However, you should be aware, at this stage if you were to make changes to a Word file and send it back, it may require me to restart the design processes from the beginning."



      Beyond just spitting out a text file from InDesign you can use Acrobat and a PDF to save as a Word file, some type sizing, color, etc. can be retained that way. It still won't be a "great" Word file, but it may be slightly more aesthetically altered than simple plain text. (Generate the PDF from INDD, Open PDF in Acrobat, Save as Word)



      Either way, you'll need to educate the client. Like many, they probably just assume everyone uses Word since that's what they use. Most often they are accustomed to editing Word files so that's why they are requesting a Word file. If you take the time to explain that they can mark up a PDF with edits/corrections they may be fine with that.





      What you can do .... and keep them happy



      I've done this in the past for some client that fail to grasp the breakpoint between a designed layout (Indesign) and a text file (Word)....




      • Send them a Word file, and retain a copy yourself.

      • Preferably as "plain text" as possible. I like to strip all color and styling if possible. I may leave type size variations so headers pop out a bit more, but I convert everything to one font (Calibri for Word).

      • Request that they keep Word's Tracking feature on when editing.

      • Let them edit it and sent it back to you.

      • When you get a revised file back.. you can check the Tracking feature to see all their changes and then merely implement those in your layout file.

      • Should they failed to turn on Word's Tracking.. merely compare documents between what you sent them and they sent back.


      You should easily find all the changes and be able to implement them without any need to break your existing layout and start over.





      Lastly. some clients may request a Word file because to them, that means they have a copy of your work and they can then use it in the future rather than paying you or someone else to rework things. They may be ignorant to the fact that Word is never used for commercial reproduction. (Well nearly never - realize there's always an exception to every rule). So...



      Send them the raw, untouched, spit out, Word file from a PDF. The more elaborate your InDesign layout, the more "wonky" the Word file is going to be. In almost every single case page breaks will be horrible, object positions will be shifted... etc. If they complain, well, there's the opportunity to explain that Word isn't used as tool by professional designers and it fails to support object positioning, CMYK, etc....



      If no part of your agreement stated that the client is o receive final deliverables as native files.. then don't provide such files. Any contract/agreement should clearly state what the final deliverables are. In my case, it's always simply a PDF and explicitly never "native" or "working" files.. (relevant question)






      share|improve this answer















      Sounds like you already know...




      "Word is not a typesetting/layout program and they cannot have the InDesign files supplied as a Word document so they can make changes themselves. If I try converting the InDesign document to Word then all the margins, running heads/footnotes, images/layout are not kept exactly as requested."*




      I mean.. that's essentially what I would tell them.



      "If you want a Word file, I can give you one, but it will not be a designed layout. It will be a text file. Word is unsuitable for professional printing and can not maintain design in many instances. I'm happy to send a Word file. However, you should be aware, at this stage if you were to make changes to a Word file and send it back, it may require me to restart the design processes from the beginning."



      Beyond just spitting out a text file from InDesign you can use Acrobat and a PDF to save as a Word file, some type sizing, color, etc. can be retained that way. It still won't be a "great" Word file, but it may be slightly more aesthetically altered than simple plain text. (Generate the PDF from INDD, Open PDF in Acrobat, Save as Word)



      Either way, you'll need to educate the client. Like many, they probably just assume everyone uses Word since that's what they use. Most often they are accustomed to editing Word files so that's why they are requesting a Word file. If you take the time to explain that they can mark up a PDF with edits/corrections they may be fine with that.





      What you can do .... and keep them happy



      I've done this in the past for some client that fail to grasp the breakpoint between a designed layout (Indesign) and a text file (Word)....




      • Send them a Word file, and retain a copy yourself.

      • Preferably as "plain text" as possible. I like to strip all color and styling if possible. I may leave type size variations so headers pop out a bit more, but I convert everything to one font (Calibri for Word).

      • Request that they keep Word's Tracking feature on when editing.

      • Let them edit it and sent it back to you.

      • When you get a revised file back.. you can check the Tracking feature to see all their changes and then merely implement those in your layout file.

      • Should they failed to turn on Word's Tracking.. merely compare documents between what you sent them and they sent back.


      You should easily find all the changes and be able to implement them without any need to break your existing layout and start over.





      Lastly. some clients may request a Word file because to them, that means they have a copy of your work and they can then use it in the future rather than paying you or someone else to rework things. They may be ignorant to the fact that Word is never used for commercial reproduction. (Well nearly never - realize there's always an exception to every rule). So...



      Send them the raw, untouched, spit out, Word file from a PDF. The more elaborate your InDesign layout, the more "wonky" the Word file is going to be. In almost every single case page breaks will be horrible, object positions will be shifted... etc. If they complain, well, there's the opportunity to explain that Word isn't used as tool by professional designers and it fails to support object positioning, CMYK, etc....



      If no part of your agreement stated that the client is o receive final deliverables as native files.. then don't provide such files. Any contract/agreement should clearly state what the final deliverables are. In my case, it's always simply a PDF and explicitly never "native" or "working" files.. (relevant question)







      share|improve this answer














      share|improve this answer



      share|improve this answer








      edited 8 hours ago

























      answered 8 hours ago









      ScottScott

      146k14200411




      146k14200411








      • 3





        oh gods I'm having flashbacks to the nightmare clients at my old shop. We used to get this kind of request all. the. time. This^^ answer is exactly right. The client wants the ability to update the files in-house and not pay you, and they don't understand that it won't work.

        – Lauren Ipsum
        8 hours ago






      • 2





        As someone that was forced by contract to do inDesign levels of quality on Word in the past, I can't stress enought that while it is possible to make something very pretty on word your efficiency will be extremely abyssal for anything except the simplest layouts.

        – T. Sar
        5 hours ago











      • But then.... @T.Sar .. You run into transport issues. What I've found here is.. I can spend hours getting something "laid out" in Word, much to my displeasure. I can get it looking as great as it's going to look. Save the file, and then give it to someone else. They open that same file on their system... it's changed layout with no rhyme or reason. :) It's just a futile pursuit. :) I refuse to do any sort of layout with Word any more, regardless of how simple or what that may be.

        – Scott
        1 hour ago
















      • 3





        oh gods I'm having flashbacks to the nightmare clients at my old shop. We used to get this kind of request all. the. time. This^^ answer is exactly right. The client wants the ability to update the files in-house and not pay you, and they don't understand that it won't work.

        – Lauren Ipsum
        8 hours ago






      • 2





        As someone that was forced by contract to do inDesign levels of quality on Word in the past, I can't stress enought that while it is possible to make something very pretty on word your efficiency will be extremely abyssal for anything except the simplest layouts.

        – T. Sar
        5 hours ago











      • But then.... @T.Sar .. You run into transport issues. What I've found here is.. I can spend hours getting something "laid out" in Word, much to my displeasure. I can get it looking as great as it's going to look. Save the file, and then give it to someone else. They open that same file on their system... it's changed layout with no rhyme or reason. :) It's just a futile pursuit. :) I refuse to do any sort of layout with Word any more, regardless of how simple or what that may be.

        – Scott
        1 hour ago










      3




      3





      oh gods I'm having flashbacks to the nightmare clients at my old shop. We used to get this kind of request all. the. time. This^^ answer is exactly right. The client wants the ability to update the files in-house and not pay you, and they don't understand that it won't work.

      – Lauren Ipsum
      8 hours ago





      oh gods I'm having flashbacks to the nightmare clients at my old shop. We used to get this kind of request all. the. time. This^^ answer is exactly right. The client wants the ability to update the files in-house and not pay you, and they don't understand that it won't work.

      – Lauren Ipsum
      8 hours ago




      2




      2





      As someone that was forced by contract to do inDesign levels of quality on Word in the past, I can't stress enought that while it is possible to make something very pretty on word your efficiency will be extremely abyssal for anything except the simplest layouts.

      – T. Sar
      5 hours ago





      As someone that was forced by contract to do inDesign levels of quality on Word in the past, I can't stress enought that while it is possible to make something very pretty on word your efficiency will be extremely abyssal for anything except the simplest layouts.

      – T. Sar
      5 hours ago













      But then.... @T.Sar .. You run into transport issues. What I've found here is.. I can spend hours getting something "laid out" in Word, much to my displeasure. I can get it looking as great as it's going to look. Save the file, and then give it to someone else. They open that same file on their system... it's changed layout with no rhyme or reason. :) It's just a futile pursuit. :) I refuse to do any sort of layout with Word any more, regardless of how simple or what that may be.

      – Scott
      1 hour ago







      But then.... @T.Sar .. You run into transport issues. What I've found here is.. I can spend hours getting something "laid out" in Word, much to my displeasure. I can get it looking as great as it's going to look. Save the file, and then give it to someone else. They open that same file on their system... it's changed layout with no rhyme or reason. :) It's just a futile pursuit. :) I refuse to do any sort of layout with Word any more, regardless of how simple or what that may be.

      – Scott
      1 hour ago













      3














      You should always mention deliverables in writing when taking on such a job, some clients and especially many inexperienced clients who go around on sites like Upwork, will just have no idea of how things work and will assume the wrong things. Before you take a job like this, they need to be explained in writing "i am going to deliver this in PDF" and they need to agree to that, otherwise you end up where you are now.



      InDesign comes with a basic text exporting plugin which can dump the raw text content into TXT format, with all design elements removed. Then, there's a few paid plugins out there (google Rorohiko Text Exporter) that can somehow keep some of the design and export to RTF format, but generally speaking, everybody in the field knows there's no perfect INDD to DOCX conversion.



      Your client needs to understand this. Otherwise, i guess you can just show a screenshot of InDesign's export panel with all the available formats :)



      More recent INDD versions may have an export to DOCX (i don't have access to the latest INDD CC), but again if such an option exists, they need to understand what the limitations are.






      share|improve this answer






























        3














        You should always mention deliverables in writing when taking on such a job, some clients and especially many inexperienced clients who go around on sites like Upwork, will just have no idea of how things work and will assume the wrong things. Before you take a job like this, they need to be explained in writing "i am going to deliver this in PDF" and they need to agree to that, otherwise you end up where you are now.



        InDesign comes with a basic text exporting plugin which can dump the raw text content into TXT format, with all design elements removed. Then, there's a few paid plugins out there (google Rorohiko Text Exporter) that can somehow keep some of the design and export to RTF format, but generally speaking, everybody in the field knows there's no perfect INDD to DOCX conversion.



        Your client needs to understand this. Otherwise, i guess you can just show a screenshot of InDesign's export panel with all the available formats :)



        More recent INDD versions may have an export to DOCX (i don't have access to the latest INDD CC), but again if such an option exists, they need to understand what the limitations are.






        share|improve this answer




























          3












          3








          3







          You should always mention deliverables in writing when taking on such a job, some clients and especially many inexperienced clients who go around on sites like Upwork, will just have no idea of how things work and will assume the wrong things. Before you take a job like this, they need to be explained in writing "i am going to deliver this in PDF" and they need to agree to that, otherwise you end up where you are now.



          InDesign comes with a basic text exporting plugin which can dump the raw text content into TXT format, with all design elements removed. Then, there's a few paid plugins out there (google Rorohiko Text Exporter) that can somehow keep some of the design and export to RTF format, but generally speaking, everybody in the field knows there's no perfect INDD to DOCX conversion.



          Your client needs to understand this. Otherwise, i guess you can just show a screenshot of InDesign's export panel with all the available formats :)



          More recent INDD versions may have an export to DOCX (i don't have access to the latest INDD CC), but again if such an option exists, they need to understand what the limitations are.






          share|improve this answer















          You should always mention deliverables in writing when taking on such a job, some clients and especially many inexperienced clients who go around on sites like Upwork, will just have no idea of how things work and will assume the wrong things. Before you take a job like this, they need to be explained in writing "i am going to deliver this in PDF" and they need to agree to that, otherwise you end up where you are now.



          InDesign comes with a basic text exporting plugin which can dump the raw text content into TXT format, with all design elements removed. Then, there's a few paid plugins out there (google Rorohiko Text Exporter) that can somehow keep some of the design and export to RTF format, but generally speaking, everybody in the field knows there's no perfect INDD to DOCX conversion.



          Your client needs to understand this. Otherwise, i guess you can just show a screenshot of InDesign's export panel with all the available formats :)



          More recent INDD versions may have an export to DOCX (i don't have access to the latest INDD CC), but again if such an option exists, they need to understand what the limitations are.







          share|improve this answer














          share|improve this answer



          share|improve this answer








          edited 9 hours ago

























          answered 9 hours ago









          LucianLucian

          13.5k103160




          13.5k103160























              2














              I think you are overthinking this.



              PDF is a paginated file format. Word is a paginated file format.



              Are you sure they don't want you to simply slap page-sized PNGs/JPGs into a word file?



              If they were expecting to edit the book via Word then they are S.O.L. Converting your InDesign work into an editable Word file is what I would call a "Change Order" and those are pricey (wink wink).



              If your contract did not specify Word deliverables then they need to pay for such work.



              If you want an easy way out then just find a PDF-to-Word converter and give it a shot. Let them know that your work's integrity is not guaranteed in a word file.






              share|improve this answer




























                2














                I think you are overthinking this.



                PDF is a paginated file format. Word is a paginated file format.



                Are you sure they don't want you to simply slap page-sized PNGs/JPGs into a word file?



                If they were expecting to edit the book via Word then they are S.O.L. Converting your InDesign work into an editable Word file is what I would call a "Change Order" and those are pricey (wink wink).



                If your contract did not specify Word deliverables then they need to pay for such work.



                If you want an easy way out then just find a PDF-to-Word converter and give it a shot. Let them know that your work's integrity is not guaranteed in a word file.






                share|improve this answer


























                  2












                  2








                  2







                  I think you are overthinking this.



                  PDF is a paginated file format. Word is a paginated file format.



                  Are you sure they don't want you to simply slap page-sized PNGs/JPGs into a word file?



                  If they were expecting to edit the book via Word then they are S.O.L. Converting your InDesign work into an editable Word file is what I would call a "Change Order" and those are pricey (wink wink).



                  If your contract did not specify Word deliverables then they need to pay for such work.



                  If you want an easy way out then just find a PDF-to-Word converter and give it a shot. Let them know that your work's integrity is not guaranteed in a word file.






                  share|improve this answer













                  I think you are overthinking this.



                  PDF is a paginated file format. Word is a paginated file format.



                  Are you sure they don't want you to simply slap page-sized PNGs/JPGs into a word file?



                  If they were expecting to edit the book via Word then they are S.O.L. Converting your InDesign work into an editable Word file is what I would call a "Change Order" and those are pricey (wink wink).



                  If your contract did not specify Word deliverables then they need to pay for such work.



                  If you want an easy way out then just find a PDF-to-Word converter and give it a shot. Let them know that your work's integrity is not guaranteed in a word file.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered 5 hours ago









                  MonkeyZeusMonkeyZeus

                  308112




                  308112






















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