Laptop not charging during video playback





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My Alienware laptop running Ubuntu 18.04 will charge perfectly fine when the laptop is turned off. However, when the laptop is in Ubuntu itself, the following issues arise:



a) It will not charge straight away when the cable is plugged in. There is a delay and often the cable needs to be wiggled till it works. The port isn't the issue as I have tried other cables with no issue charging normally when the laptop is off.



b) Once it does start charging, charging can be interrupted just by moving the mouse or playing a YouTube video. This issue doesn't always occur, but happens more often than not.



c) video playback is choppy and will buffer often. As soon as the charging cable is remove, playback immediately improves.



I'm sure there is some driver issue but I'm unsure of how to proceed. Any advice would be helpful.










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    1















    My Alienware laptop running Ubuntu 18.04 will charge perfectly fine when the laptop is turned off. However, when the laptop is in Ubuntu itself, the following issues arise:



    a) It will not charge straight away when the cable is plugged in. There is a delay and often the cable needs to be wiggled till it works. The port isn't the issue as I have tried other cables with no issue charging normally when the laptop is off.



    b) Once it does start charging, charging can be interrupted just by moving the mouse or playing a YouTube video. This issue doesn't always occur, but happens more often than not.



    c) video playback is choppy and will buffer often. As soon as the charging cable is remove, playback immediately improves.



    I'm sure there is some driver issue but I'm unsure of how to proceed. Any advice would be helpful.










    share|improve this question







    New contributor




    Tejan shah is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.























      1












      1








      1








      My Alienware laptop running Ubuntu 18.04 will charge perfectly fine when the laptop is turned off. However, when the laptop is in Ubuntu itself, the following issues arise:



      a) It will not charge straight away when the cable is plugged in. There is a delay and often the cable needs to be wiggled till it works. The port isn't the issue as I have tried other cables with no issue charging normally when the laptop is off.



      b) Once it does start charging, charging can be interrupted just by moving the mouse or playing a YouTube video. This issue doesn't always occur, but happens more often than not.



      c) video playback is choppy and will buffer often. As soon as the charging cable is remove, playback immediately improves.



      I'm sure there is some driver issue but I'm unsure of how to proceed. Any advice would be helpful.










      share|improve this question







      New contributor




      Tejan shah is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.












      My Alienware laptop running Ubuntu 18.04 will charge perfectly fine when the laptop is turned off. However, when the laptop is in Ubuntu itself, the following issues arise:



      a) It will not charge straight away when the cable is plugged in. There is a delay and often the cable needs to be wiggled till it works. The port isn't the issue as I have tried other cables with no issue charging normally when the laptop is off.



      b) Once it does start charging, charging can be interrupted just by moving the mouse or playing a YouTube video. This issue doesn't always occur, but happens more often than not.



      c) video playback is choppy and will buffer often. As soon as the charging cable is remove, playback immediately improves.



      I'm sure there is some driver issue but I'm unsure of how to proceed. Any advice would be helpful.







      18.04






      share|improve this question







      New contributor




      Tejan shah is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.











      share|improve this question







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      Tejan shah is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.









      share|improve this question




      share|improve this question






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      Tejan shah is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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      Tejan shah is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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