Bluetooth mouse gone / Keyboard disconnects constantly (Ubuntu 18.04)












0















I have a Logitech Mouse M335, which used to work on my XPS13 Ubuntu 18.04 all the time.



Suddenly it stopped working! I then removed it from Settings --> Bluetooth, because I thought I could add it again afterwards, but this was not the case. I also removed the Logitech Keyboard K380, to see if its a mouse only problem and after removeing it from the list it was not possible to add the devices any more!!



I tried it via CLI --> bluetoothctl. At least the keyboard is getting recognized here. If I press a key, I see the following:



[CHG] Device 34:88:5D:4A:69:F4 Connected: yes
[CHG] Device 34:88:5D:4A:69:F4 Connected: no


So it connects but disconnects instantly again, so it is not possible to use it. Also connect 34:88:5D:4A:69:F4 doesn't work and shows me:



[bluetooth]# connect 34:88:5D:4A:69:F4
Attempting to connect to 34:88:5D:4A:69:F4
Failed to connect: org.bluez.Error.Failed


And the mouse is NOT recognized at all. I also tried to disable / enable it from the bios, but it didn't work!.



Is there anything I can do else? I don't know what happens here without any reason, I didn't make any changes or install anything, it just stopped working!!!










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    0















    I have a Logitech Mouse M335, which used to work on my XPS13 Ubuntu 18.04 all the time.



    Suddenly it stopped working! I then removed it from Settings --> Bluetooth, because I thought I could add it again afterwards, but this was not the case. I also removed the Logitech Keyboard K380, to see if its a mouse only problem and after removeing it from the list it was not possible to add the devices any more!!



    I tried it via CLI --> bluetoothctl. At least the keyboard is getting recognized here. If I press a key, I see the following:



    [CHG] Device 34:88:5D:4A:69:F4 Connected: yes
    [CHG] Device 34:88:5D:4A:69:F4 Connected: no


    So it connects but disconnects instantly again, so it is not possible to use it. Also connect 34:88:5D:4A:69:F4 doesn't work and shows me:



    [bluetooth]# connect 34:88:5D:4A:69:F4
    Attempting to connect to 34:88:5D:4A:69:F4
    Failed to connect: org.bluez.Error.Failed


    And the mouse is NOT recognized at all. I also tried to disable / enable it from the bios, but it didn't work!.



    Is there anything I can do else? I don't know what happens here without any reason, I didn't make any changes or install anything, it just stopped working!!!










    share|improve this question



























      0












      0








      0








      I have a Logitech Mouse M335, which used to work on my XPS13 Ubuntu 18.04 all the time.



      Suddenly it stopped working! I then removed it from Settings --> Bluetooth, because I thought I could add it again afterwards, but this was not the case. I also removed the Logitech Keyboard K380, to see if its a mouse only problem and after removeing it from the list it was not possible to add the devices any more!!



      I tried it via CLI --> bluetoothctl. At least the keyboard is getting recognized here. If I press a key, I see the following:



      [CHG] Device 34:88:5D:4A:69:F4 Connected: yes
      [CHG] Device 34:88:5D:4A:69:F4 Connected: no


      So it connects but disconnects instantly again, so it is not possible to use it. Also connect 34:88:5D:4A:69:F4 doesn't work and shows me:



      [bluetooth]# connect 34:88:5D:4A:69:F4
      Attempting to connect to 34:88:5D:4A:69:F4
      Failed to connect: org.bluez.Error.Failed


      And the mouse is NOT recognized at all. I also tried to disable / enable it from the bios, but it didn't work!.



      Is there anything I can do else? I don't know what happens here without any reason, I didn't make any changes or install anything, it just stopped working!!!










      share|improve this question
















      I have a Logitech Mouse M335, which used to work on my XPS13 Ubuntu 18.04 all the time.



      Suddenly it stopped working! I then removed it from Settings --> Bluetooth, because I thought I could add it again afterwards, but this was not the case. I also removed the Logitech Keyboard K380, to see if its a mouse only problem and after removeing it from the list it was not possible to add the devices any more!!



      I tried it via CLI --> bluetoothctl. At least the keyboard is getting recognized here. If I press a key, I see the following:



      [CHG] Device 34:88:5D:4A:69:F4 Connected: yes
      [CHG] Device 34:88:5D:4A:69:F4 Connected: no


      So it connects but disconnects instantly again, so it is not possible to use it. Also connect 34:88:5D:4A:69:F4 doesn't work and shows me:



      [bluetooth]# connect 34:88:5D:4A:69:F4
      Attempting to connect to 34:88:5D:4A:69:F4
      Failed to connect: org.bluez.Error.Failed


      And the mouse is NOT recognized at all. I also tried to disable / enable it from the bios, but it didn't work!.



      Is there anything I can do else? I don't know what happens here without any reason, I didn't make any changes or install anything, it just stopped working!!!







      18.04 keyboard mouse bluetooth logitech






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited 6 mins ago







      saitam

















      asked 8 hours ago









      saitamsaitam

      377218




      377218






















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