Ubuntu 18.04: Missing Problem Reporting option in Privacy Settings
I am missing the Problem Reporting option in Privacy Settings, and I wanted to set it as manual. It was there when I installed Ubuntu, but now it's gone.
To clarify, I have Ubuntu 18.04 with the Pop theme and icons. The Problem Reporting option was there even after installing that theme.
Literally the only thing I did after a fresh install was following some of the steps in the following links; on one of the reboots, the option was gone forever.
Things to do After Installing Ubuntu 18.04 and 18.10 - It's FOSS
How to Install Themes in Ubuntu 18.04 and 17.10 - It's FOSS
How to Use GNOME Shell Extensions [Complete Guide] - It's FOSS
How can I get that option back?
18.04 settings privacy
This question has an open bounty worth +100
reputation from DaniCee ending in 2 days.
The question is widely applicable to a large audience. A detailed canonical answer is required to address all the concerns.
This is a problem that needs addressing, as it can happen to many people
|
show 5 more comments
I am missing the Problem Reporting option in Privacy Settings, and I wanted to set it as manual. It was there when I installed Ubuntu, but now it's gone.
To clarify, I have Ubuntu 18.04 with the Pop theme and icons. The Problem Reporting option was there even after installing that theme.
Literally the only thing I did after a fresh install was following some of the steps in the following links; on one of the reboots, the option was gone forever.
Things to do After Installing Ubuntu 18.04 and 18.10 - It's FOSS
How to Install Themes in Ubuntu 18.04 and 17.10 - It's FOSS
How to Use GNOME Shell Extensions [Complete Guide] - It's FOSS
How can I get that option back?
18.04 settings privacy
This question has an open bounty worth +100
reputation from DaniCee ending in 2 days.
The question is widely applicable to a large audience. A detailed canonical answer is required to address all the concerns.
This is a problem that needs addressing, as it can happen to many people
Is there no way to recover the missing Problem Reporting option??
– DaniCee
Dec 23 '18 at 12:07
python3-problem-report is already the newest version (2.20.9-0ubuntu7.5).
– DaniCee
Dec 23 '18 at 12:59
1
Try reinstalling gnome-control-centersudo apt install --reinstall gnome-control-center
– Kulfy
Dec 23 '18 at 13:02
Yes, that's the first thing I did when I saw the option missing... still nothing
– DaniCee
Dec 23 '18 at 13:10
1
Are you using Pop OS or just using Pop theme? If using pop theme how did you installed that? What is the output oflsb_release -a
?
– Kulfy
Jan 12 at 18:50
|
show 5 more comments
I am missing the Problem Reporting option in Privacy Settings, and I wanted to set it as manual. It was there when I installed Ubuntu, but now it's gone.
To clarify, I have Ubuntu 18.04 with the Pop theme and icons. The Problem Reporting option was there even after installing that theme.
Literally the only thing I did after a fresh install was following some of the steps in the following links; on one of the reboots, the option was gone forever.
Things to do After Installing Ubuntu 18.04 and 18.10 - It's FOSS
How to Install Themes in Ubuntu 18.04 and 17.10 - It's FOSS
How to Use GNOME Shell Extensions [Complete Guide] - It's FOSS
How can I get that option back?
18.04 settings privacy
I am missing the Problem Reporting option in Privacy Settings, and I wanted to set it as manual. It was there when I installed Ubuntu, but now it's gone.
To clarify, I have Ubuntu 18.04 with the Pop theme and icons. The Problem Reporting option was there even after installing that theme.
Literally the only thing I did after a fresh install was following some of the steps in the following links; on one of the reboots, the option was gone forever.
Things to do After Installing Ubuntu 18.04 and 18.10 - It's FOSS
How to Install Themes in Ubuntu 18.04 and 17.10 - It's FOSS
How to Use GNOME Shell Extensions [Complete Guide] - It's FOSS
How can I get that option back?
18.04 settings privacy
18.04 settings privacy
edited 9 hours ago
Kulfy
4,08351341
4,08351341
asked Dec 21 '18 at 8:39
DaniCeeDaniCee
822211
822211
This question has an open bounty worth +100
reputation from DaniCee ending in 2 days.
The question is widely applicable to a large audience. A detailed canonical answer is required to address all the concerns.
This is a problem that needs addressing, as it can happen to many people
This question has an open bounty worth +100
reputation from DaniCee ending in 2 days.
The question is widely applicable to a large audience. A detailed canonical answer is required to address all the concerns.
This is a problem that needs addressing, as it can happen to many people
Is there no way to recover the missing Problem Reporting option??
– DaniCee
Dec 23 '18 at 12:07
python3-problem-report is already the newest version (2.20.9-0ubuntu7.5).
– DaniCee
Dec 23 '18 at 12:59
1
Try reinstalling gnome-control-centersudo apt install --reinstall gnome-control-center
– Kulfy
Dec 23 '18 at 13:02
Yes, that's the first thing I did when I saw the option missing... still nothing
– DaniCee
Dec 23 '18 at 13:10
1
Are you using Pop OS or just using Pop theme? If using pop theme how did you installed that? What is the output oflsb_release -a
?
– Kulfy
Jan 12 at 18:50
|
show 5 more comments
Is there no way to recover the missing Problem Reporting option??
– DaniCee
Dec 23 '18 at 12:07
python3-problem-report is already the newest version (2.20.9-0ubuntu7.5).
– DaniCee
Dec 23 '18 at 12:59
1
Try reinstalling gnome-control-centersudo apt install --reinstall gnome-control-center
– Kulfy
Dec 23 '18 at 13:02
Yes, that's the first thing I did when I saw the option missing... still nothing
– DaniCee
Dec 23 '18 at 13:10
1
Are you using Pop OS or just using Pop theme? If using pop theme how did you installed that? What is the output oflsb_release -a
?
– Kulfy
Jan 12 at 18:50
Is there no way to recover the missing Problem Reporting option??
– DaniCee
Dec 23 '18 at 12:07
Is there no way to recover the missing Problem Reporting option??
– DaniCee
Dec 23 '18 at 12:07
python3-problem-report is already the newest version (2.20.9-0ubuntu7.5).
– DaniCee
Dec 23 '18 at 12:59
python3-problem-report is already the newest version (2.20.9-0ubuntu7.5).
– DaniCee
Dec 23 '18 at 12:59
1
1
Try reinstalling gnome-control-center
sudo apt install --reinstall gnome-control-center
– Kulfy
Dec 23 '18 at 13:02
Try reinstalling gnome-control-center
sudo apt install --reinstall gnome-control-center
– Kulfy
Dec 23 '18 at 13:02
Yes, that's the first thing I did when I saw the option missing... still nothing
– DaniCee
Dec 23 '18 at 13:10
Yes, that's the first thing I did when I saw the option missing... still nothing
– DaniCee
Dec 23 '18 at 13:10
1
1
Are you using Pop OS or just using Pop theme? If using pop theme how did you installed that? What is the output of
lsb_release -a
?– Kulfy
Jan 12 at 18:50
Are you using Pop OS or just using Pop theme? If using pop theme how did you installed that? What is the output of
lsb_release -a
?– Kulfy
Jan 12 at 18:50
|
show 5 more comments
2 Answers
2
active
oldest
votes
Try to sanitize apt cache.
sudo apt update && sudo apt-get check && sudo apt autoclean && sudo apt autoremove
Then try to purge and reinstall fixing broken and missing packages.
sudo apt update && sudo apt purge -y gnome-control-center && sudo apt install -y --install-recommends --fix-broken --fix-missing gnome-control-center
The commands run with no errors, but the Problem Reporting option is still missing from my settings... I literally just followed some of the steps in the following links after a fresh install (I have Ubuntu 18.04 with the Pop theme): 1- itsfoss.com/things-to-do-after-installing-ubuntu-18-04 2- itsfoss.com/install-themes-ubuntu 3- itsfoss.com/gnome-shell-extensions
– DaniCee
2 days ago
add a comment |
I tried very hard to reproduce the problem and was successful today. The main clue for me was Installation of Pop theme.
How this would have happened or methods to reproduce the problem.
Add Pop!_OS repository using:
sudo add-apt-repository ppa:system76/pop
Upgrade the system or upgrade/reinstall gnome-control-center. Use:
sudo apt upgrade
or
sudo apt install gnome-control-center
What happened?
In my understanding the unofficial derivatives of Ubuntu like Pop!_OS remove options of bug reporting because they don't want their users to report bugs in Pop!_OS directly to Canonical (this is quite obvious since Canonical is not responsible for fixing their bugs) and they might haven't created the bug reporting mechanism for themselves (at least via their distribution)(if they have I don't know since I don't use Pop!_OS).
So, after adding repository of Pop!_OS, Ubuntu thinks the added repository has an updated version of gnome-control-center, that's why when upgraded, it uses Pop!_OS's repository, downloads and replaces the default version 1:3.28.2-0ubuntu0.18.04.2 with 1:3.28.2-0ubuntu0.18.04.2pop0 of gnome-control-center and install 2-3 more packages. Clearly the latter looks like a modified version and thus doesn't have Problem Reporting option under Privacy
What to do?
The only workaround I think is remove Pop!_OS's repository and reinstall gnome-control-center
sudo add-apt-repository --remove ppa:system76/pop
sudo apt autoremove gnome-control-center
sudo apt install gnome-control-center
Note: Don't use sudo apt install --reinstall gnome-control-center
since I got an error like Reinstallation of gnome-control-center is not possible, it cannot be downloaded.
Alright! So it actually is a Pop theme problem! It is strange, since I actually still saw that option after installing the theme... I guess it only disappeared after an upgrade/reboot. So this means it is "supposed to be like that" with the Pop theme right? And can only keep such option with default themes?
– DaniCee
1 hour ago
@DaniCee To be precise, problem is not with the theme but the repository added had similar packages that are preinstalled. That created something like contradiction or ambiguity. When you upgraded system either via terminal or "Software Update" app, these packages were affected. Can't comment on other packages since we were concerned with "Settings" in this particular case.
– Kulfy
1 min ago
add a comment |
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2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
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oldest
votes
Try to sanitize apt cache.
sudo apt update && sudo apt-get check && sudo apt autoclean && sudo apt autoremove
Then try to purge and reinstall fixing broken and missing packages.
sudo apt update && sudo apt purge -y gnome-control-center && sudo apt install -y --install-recommends --fix-broken --fix-missing gnome-control-center
The commands run with no errors, but the Problem Reporting option is still missing from my settings... I literally just followed some of the steps in the following links after a fresh install (I have Ubuntu 18.04 with the Pop theme): 1- itsfoss.com/things-to-do-after-installing-ubuntu-18-04 2- itsfoss.com/install-themes-ubuntu 3- itsfoss.com/gnome-shell-extensions
– DaniCee
2 days ago
add a comment |
Try to sanitize apt cache.
sudo apt update && sudo apt-get check && sudo apt autoclean && sudo apt autoremove
Then try to purge and reinstall fixing broken and missing packages.
sudo apt update && sudo apt purge -y gnome-control-center && sudo apt install -y --install-recommends --fix-broken --fix-missing gnome-control-center
The commands run with no errors, but the Problem Reporting option is still missing from my settings... I literally just followed some of the steps in the following links after a fresh install (I have Ubuntu 18.04 with the Pop theme): 1- itsfoss.com/things-to-do-after-installing-ubuntu-18-04 2- itsfoss.com/install-themes-ubuntu 3- itsfoss.com/gnome-shell-extensions
– DaniCee
2 days ago
add a comment |
Try to sanitize apt cache.
sudo apt update && sudo apt-get check && sudo apt autoclean && sudo apt autoremove
Then try to purge and reinstall fixing broken and missing packages.
sudo apt update && sudo apt purge -y gnome-control-center && sudo apt install -y --install-recommends --fix-broken --fix-missing gnome-control-center
Try to sanitize apt cache.
sudo apt update && sudo apt-get check && sudo apt autoclean && sudo apt autoremove
Then try to purge and reinstall fixing broken and missing packages.
sudo apt update && sudo apt purge -y gnome-control-center && sudo apt install -y --install-recommends --fix-broken --fix-missing gnome-control-center
answered Jan 12 at 22:26
linux64kblinux64kb
610512
610512
The commands run with no errors, but the Problem Reporting option is still missing from my settings... I literally just followed some of the steps in the following links after a fresh install (I have Ubuntu 18.04 with the Pop theme): 1- itsfoss.com/things-to-do-after-installing-ubuntu-18-04 2- itsfoss.com/install-themes-ubuntu 3- itsfoss.com/gnome-shell-extensions
– DaniCee
2 days ago
add a comment |
The commands run with no errors, but the Problem Reporting option is still missing from my settings... I literally just followed some of the steps in the following links after a fresh install (I have Ubuntu 18.04 with the Pop theme): 1- itsfoss.com/things-to-do-after-installing-ubuntu-18-04 2- itsfoss.com/install-themes-ubuntu 3- itsfoss.com/gnome-shell-extensions
– DaniCee
2 days ago
The commands run with no errors, but the Problem Reporting option is still missing from my settings... I literally just followed some of the steps in the following links after a fresh install (I have Ubuntu 18.04 with the Pop theme): 1- itsfoss.com/things-to-do-after-installing-ubuntu-18-04 2- itsfoss.com/install-themes-ubuntu 3- itsfoss.com/gnome-shell-extensions
– DaniCee
2 days ago
The commands run with no errors, but the Problem Reporting option is still missing from my settings... I literally just followed some of the steps in the following links after a fresh install (I have Ubuntu 18.04 with the Pop theme): 1- itsfoss.com/things-to-do-after-installing-ubuntu-18-04 2- itsfoss.com/install-themes-ubuntu 3- itsfoss.com/gnome-shell-extensions
– DaniCee
2 days ago
add a comment |
I tried very hard to reproduce the problem and was successful today. The main clue for me was Installation of Pop theme.
How this would have happened or methods to reproduce the problem.
Add Pop!_OS repository using:
sudo add-apt-repository ppa:system76/pop
Upgrade the system or upgrade/reinstall gnome-control-center. Use:
sudo apt upgrade
or
sudo apt install gnome-control-center
What happened?
In my understanding the unofficial derivatives of Ubuntu like Pop!_OS remove options of bug reporting because they don't want their users to report bugs in Pop!_OS directly to Canonical (this is quite obvious since Canonical is not responsible for fixing their bugs) and they might haven't created the bug reporting mechanism for themselves (at least via their distribution)(if they have I don't know since I don't use Pop!_OS).
So, after adding repository of Pop!_OS, Ubuntu thinks the added repository has an updated version of gnome-control-center, that's why when upgraded, it uses Pop!_OS's repository, downloads and replaces the default version 1:3.28.2-0ubuntu0.18.04.2 with 1:3.28.2-0ubuntu0.18.04.2pop0 of gnome-control-center and install 2-3 more packages. Clearly the latter looks like a modified version and thus doesn't have Problem Reporting option under Privacy
What to do?
The only workaround I think is remove Pop!_OS's repository and reinstall gnome-control-center
sudo add-apt-repository --remove ppa:system76/pop
sudo apt autoremove gnome-control-center
sudo apt install gnome-control-center
Note: Don't use sudo apt install --reinstall gnome-control-center
since I got an error like Reinstallation of gnome-control-center is not possible, it cannot be downloaded.
Alright! So it actually is a Pop theme problem! It is strange, since I actually still saw that option after installing the theme... I guess it only disappeared after an upgrade/reboot. So this means it is "supposed to be like that" with the Pop theme right? And can only keep such option with default themes?
– DaniCee
1 hour ago
@DaniCee To be precise, problem is not with the theme but the repository added had similar packages that are preinstalled. That created something like contradiction or ambiguity. When you upgraded system either via terminal or "Software Update" app, these packages were affected. Can't comment on other packages since we were concerned with "Settings" in this particular case.
– Kulfy
1 min ago
add a comment |
I tried very hard to reproduce the problem and was successful today. The main clue for me was Installation of Pop theme.
How this would have happened or methods to reproduce the problem.
Add Pop!_OS repository using:
sudo add-apt-repository ppa:system76/pop
Upgrade the system or upgrade/reinstall gnome-control-center. Use:
sudo apt upgrade
or
sudo apt install gnome-control-center
What happened?
In my understanding the unofficial derivatives of Ubuntu like Pop!_OS remove options of bug reporting because they don't want their users to report bugs in Pop!_OS directly to Canonical (this is quite obvious since Canonical is not responsible for fixing their bugs) and they might haven't created the bug reporting mechanism for themselves (at least via their distribution)(if they have I don't know since I don't use Pop!_OS).
So, after adding repository of Pop!_OS, Ubuntu thinks the added repository has an updated version of gnome-control-center, that's why when upgraded, it uses Pop!_OS's repository, downloads and replaces the default version 1:3.28.2-0ubuntu0.18.04.2 with 1:3.28.2-0ubuntu0.18.04.2pop0 of gnome-control-center and install 2-3 more packages. Clearly the latter looks like a modified version and thus doesn't have Problem Reporting option under Privacy
What to do?
The only workaround I think is remove Pop!_OS's repository and reinstall gnome-control-center
sudo add-apt-repository --remove ppa:system76/pop
sudo apt autoremove gnome-control-center
sudo apt install gnome-control-center
Note: Don't use sudo apt install --reinstall gnome-control-center
since I got an error like Reinstallation of gnome-control-center is not possible, it cannot be downloaded.
Alright! So it actually is a Pop theme problem! It is strange, since I actually still saw that option after installing the theme... I guess it only disappeared after an upgrade/reboot. So this means it is "supposed to be like that" with the Pop theme right? And can only keep such option with default themes?
– DaniCee
1 hour ago
@DaniCee To be precise, problem is not with the theme but the repository added had similar packages that are preinstalled. That created something like contradiction or ambiguity. When you upgraded system either via terminal or "Software Update" app, these packages were affected. Can't comment on other packages since we were concerned with "Settings" in this particular case.
– Kulfy
1 min ago
add a comment |
I tried very hard to reproduce the problem and was successful today. The main clue for me was Installation of Pop theme.
How this would have happened or methods to reproduce the problem.
Add Pop!_OS repository using:
sudo add-apt-repository ppa:system76/pop
Upgrade the system or upgrade/reinstall gnome-control-center. Use:
sudo apt upgrade
or
sudo apt install gnome-control-center
What happened?
In my understanding the unofficial derivatives of Ubuntu like Pop!_OS remove options of bug reporting because they don't want their users to report bugs in Pop!_OS directly to Canonical (this is quite obvious since Canonical is not responsible for fixing their bugs) and they might haven't created the bug reporting mechanism for themselves (at least via their distribution)(if they have I don't know since I don't use Pop!_OS).
So, after adding repository of Pop!_OS, Ubuntu thinks the added repository has an updated version of gnome-control-center, that's why when upgraded, it uses Pop!_OS's repository, downloads and replaces the default version 1:3.28.2-0ubuntu0.18.04.2 with 1:3.28.2-0ubuntu0.18.04.2pop0 of gnome-control-center and install 2-3 more packages. Clearly the latter looks like a modified version and thus doesn't have Problem Reporting option under Privacy
What to do?
The only workaround I think is remove Pop!_OS's repository and reinstall gnome-control-center
sudo add-apt-repository --remove ppa:system76/pop
sudo apt autoremove gnome-control-center
sudo apt install gnome-control-center
Note: Don't use sudo apt install --reinstall gnome-control-center
since I got an error like Reinstallation of gnome-control-center is not possible, it cannot be downloaded.
I tried very hard to reproduce the problem and was successful today. The main clue for me was Installation of Pop theme.
How this would have happened or methods to reproduce the problem.
Add Pop!_OS repository using:
sudo add-apt-repository ppa:system76/pop
Upgrade the system or upgrade/reinstall gnome-control-center. Use:
sudo apt upgrade
or
sudo apt install gnome-control-center
What happened?
In my understanding the unofficial derivatives of Ubuntu like Pop!_OS remove options of bug reporting because they don't want their users to report bugs in Pop!_OS directly to Canonical (this is quite obvious since Canonical is not responsible for fixing their bugs) and they might haven't created the bug reporting mechanism for themselves (at least via their distribution)(if they have I don't know since I don't use Pop!_OS).
So, after adding repository of Pop!_OS, Ubuntu thinks the added repository has an updated version of gnome-control-center, that's why when upgraded, it uses Pop!_OS's repository, downloads and replaces the default version 1:3.28.2-0ubuntu0.18.04.2 with 1:3.28.2-0ubuntu0.18.04.2pop0 of gnome-control-center and install 2-3 more packages. Clearly the latter looks like a modified version and thus doesn't have Problem Reporting option under Privacy
What to do?
The only workaround I think is remove Pop!_OS's repository and reinstall gnome-control-center
sudo add-apt-repository --remove ppa:system76/pop
sudo apt autoremove gnome-control-center
sudo apt install gnome-control-center
Note: Don't use sudo apt install --reinstall gnome-control-center
since I got an error like Reinstallation of gnome-control-center is not possible, it cannot be downloaded.
answered 9 hours ago
KulfyKulfy
4,08351341
4,08351341
Alright! So it actually is a Pop theme problem! It is strange, since I actually still saw that option after installing the theme... I guess it only disappeared after an upgrade/reboot. So this means it is "supposed to be like that" with the Pop theme right? And can only keep such option with default themes?
– DaniCee
1 hour ago
@DaniCee To be precise, problem is not with the theme but the repository added had similar packages that are preinstalled. That created something like contradiction or ambiguity. When you upgraded system either via terminal or "Software Update" app, these packages were affected. Can't comment on other packages since we were concerned with "Settings" in this particular case.
– Kulfy
1 min ago
add a comment |
Alright! So it actually is a Pop theme problem! It is strange, since I actually still saw that option after installing the theme... I guess it only disappeared after an upgrade/reboot. So this means it is "supposed to be like that" with the Pop theme right? And can only keep such option with default themes?
– DaniCee
1 hour ago
@DaniCee To be precise, problem is not with the theme but the repository added had similar packages that are preinstalled. That created something like contradiction or ambiguity. When you upgraded system either via terminal or "Software Update" app, these packages were affected. Can't comment on other packages since we were concerned with "Settings" in this particular case.
– Kulfy
1 min ago
Alright! So it actually is a Pop theme problem! It is strange, since I actually still saw that option after installing the theme... I guess it only disappeared after an upgrade/reboot. So this means it is "supposed to be like that" with the Pop theme right? And can only keep such option with default themes?
– DaniCee
1 hour ago
Alright! So it actually is a Pop theme problem! It is strange, since I actually still saw that option after installing the theme... I guess it only disappeared after an upgrade/reboot. So this means it is "supposed to be like that" with the Pop theme right? And can only keep such option with default themes?
– DaniCee
1 hour ago
@DaniCee To be precise, problem is not with the theme but the repository added had similar packages that are preinstalled. That created something like contradiction or ambiguity. When you upgraded system either via terminal or "Software Update" app, these packages were affected. Can't comment on other packages since we were concerned with "Settings" in this particular case.
– Kulfy
1 min ago
@DaniCee To be precise, problem is not with the theme but the repository added had similar packages that are preinstalled. That created something like contradiction or ambiguity. When you upgraded system either via terminal or "Software Update" app, these packages were affected. Can't comment on other packages since we were concerned with "Settings" in this particular case.
– Kulfy
1 min ago
add a comment |
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Is there no way to recover the missing Problem Reporting option??
– DaniCee
Dec 23 '18 at 12:07
python3-problem-report is already the newest version (2.20.9-0ubuntu7.5).
– DaniCee
Dec 23 '18 at 12:59
1
Try reinstalling gnome-control-center
sudo apt install --reinstall gnome-control-center
– Kulfy
Dec 23 '18 at 13:02
Yes, that's the first thing I did when I saw the option missing... still nothing
– DaniCee
Dec 23 '18 at 13:10
1
Are you using Pop OS or just using Pop theme? If using pop theme how did you installed that? What is the output of
lsb_release -a
?– Kulfy
Jan 12 at 18:50