Synaptics touchpad disabled after login after recent 18.10 update












1















My Synaptic Touchpad stopped working in the past few weeks.



The touchscreen and external mouse still work so I've been using them to work around it.



The symptoms are:




  • Touchpad works on login screen

  • Touchpad stops working after login screen

  • All other inputs work, including keyboard, touchscreen, external mouse, docking station, etc.

  • Doesn't work on Wayland, either.

  • F7 key comes up with a square with an X in the bottom-right corner, but the X won't go away no matter how many times I press it.


  • sudo rmmod usbhid; sudo modprobe usbhid enables the touchpad for a split second.


For the previous few weeks, I've been able to resurrect the touchpad with sudo rmmod usbhid; sudo modprobe usbhid so I suspect that this issue is in two parts.



xinput list shows:



 Virtual core pointer                       id=2    [master pointer  (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ SYNA7500:00 06CB:780B id=16 [slave pointer (2)]
⎜ ↳ Synaptics T Pad V 01.31 Touchpad id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Video Bus id=6 [slave keyboard (3)]
↳ Power Button id=7 [slave keyboard (3)]
↳ Integrated_Webcam_FHD: Integrat id=12 [slave keyboard (3)]
↳ Integrated_Webcam_8M: Rear Inte id=13 [slave keyboard (3)]
↳ Intel Virtual Button driver id=14 [slave keyboard (3)]
↳ SYNA7500:00 06CB:780B Pen id=15 [slave keyboard (3)]
↳ Dell WMI hotkeys id=17 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=18 [slave keyboard (3)]
↳ Synaptics T Pad V 01.31 Consumer Control id=8 [slave keyboard (3)]
↳ Synaptics T Pad V 01.31 id=9 [slave keyboard (3)]
↳ Synaptics T Pad V 01.31 Wireless Radio Control id=10 [slave keyboard (3)]


I have tried:




  1. Installing the synaptics driver

  2. Adding in a libinput filter (which made the Synaptics T Pad V 01.31 Touchpad above disappear, but actually made it worse)

  3. `xinput set-prop 11 "Device Enabled" 1 (0 followed by 1 as well)

  4. `xinput set-prop 16 "Device Enabled" 1 (0 followed by 1 as well)


This is on kernel 4.18.0-15-generic, but I have also tried going back to 4.17 and it doesn't work, either. I can't roll back to any earlier versions of xserver-xorg-input-* because they don't appear to be available.



I suspect that the touchpad may be programattically disabled (which would explain the X in the F7 status) but I don't know how to programatically re-enable it.



How do I get my touchpad back?










share|improve this question

























  • See this answer here: askubuntu.com/a/624929/167115

    – mchid
    2 hours ago











  • As a user mentions, you may have to toggle the setting by setting "enabled" to 0 and then by setting "enabled" to 1 but hopefully setting it to 1 the first time will work. If not, please let me know because there may be a different solution.

    – mchid
    2 hours ago











  • Also, does the cursor appear on the screen? Sometimes the cursor disappears and so it seems like the touchpad is not working but, in fact, the touchpad is working fine but the cursor is invisible.

    – mchid
    2 hours ago











  • Working through those answers, thanks. :-)

    – tudor
    2 hours ago






  • 1





    No, there is no activity from the touchpad. I've seen that before.

    – tudor
    2 hours ago
















1















My Synaptic Touchpad stopped working in the past few weeks.



The touchscreen and external mouse still work so I've been using them to work around it.



The symptoms are:




  • Touchpad works on login screen

  • Touchpad stops working after login screen

  • All other inputs work, including keyboard, touchscreen, external mouse, docking station, etc.

  • Doesn't work on Wayland, either.

  • F7 key comes up with a square with an X in the bottom-right corner, but the X won't go away no matter how many times I press it.


  • sudo rmmod usbhid; sudo modprobe usbhid enables the touchpad for a split second.


For the previous few weeks, I've been able to resurrect the touchpad with sudo rmmod usbhid; sudo modprobe usbhid so I suspect that this issue is in two parts.



xinput list shows:



 Virtual core pointer                       id=2    [master pointer  (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ SYNA7500:00 06CB:780B id=16 [slave pointer (2)]
⎜ ↳ Synaptics T Pad V 01.31 Touchpad id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Video Bus id=6 [slave keyboard (3)]
↳ Power Button id=7 [slave keyboard (3)]
↳ Integrated_Webcam_FHD: Integrat id=12 [slave keyboard (3)]
↳ Integrated_Webcam_8M: Rear Inte id=13 [slave keyboard (3)]
↳ Intel Virtual Button driver id=14 [slave keyboard (3)]
↳ SYNA7500:00 06CB:780B Pen id=15 [slave keyboard (3)]
↳ Dell WMI hotkeys id=17 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=18 [slave keyboard (3)]
↳ Synaptics T Pad V 01.31 Consumer Control id=8 [slave keyboard (3)]
↳ Synaptics T Pad V 01.31 id=9 [slave keyboard (3)]
↳ Synaptics T Pad V 01.31 Wireless Radio Control id=10 [slave keyboard (3)]


I have tried:




  1. Installing the synaptics driver

  2. Adding in a libinput filter (which made the Synaptics T Pad V 01.31 Touchpad above disappear, but actually made it worse)

  3. `xinput set-prop 11 "Device Enabled" 1 (0 followed by 1 as well)

  4. `xinput set-prop 16 "Device Enabled" 1 (0 followed by 1 as well)


This is on kernel 4.18.0-15-generic, but I have also tried going back to 4.17 and it doesn't work, either. I can't roll back to any earlier versions of xserver-xorg-input-* because they don't appear to be available.



I suspect that the touchpad may be programattically disabled (which would explain the X in the F7 status) but I don't know how to programatically re-enable it.



How do I get my touchpad back?










share|improve this question

























  • See this answer here: askubuntu.com/a/624929/167115

    – mchid
    2 hours ago











  • As a user mentions, you may have to toggle the setting by setting "enabled" to 0 and then by setting "enabled" to 1 but hopefully setting it to 1 the first time will work. If not, please let me know because there may be a different solution.

    – mchid
    2 hours ago











  • Also, does the cursor appear on the screen? Sometimes the cursor disappears and so it seems like the touchpad is not working but, in fact, the touchpad is working fine but the cursor is invisible.

    – mchid
    2 hours ago











  • Working through those answers, thanks. :-)

    – tudor
    2 hours ago






  • 1





    No, there is no activity from the touchpad. I've seen that before.

    – tudor
    2 hours ago














1












1








1








My Synaptic Touchpad stopped working in the past few weeks.



The touchscreen and external mouse still work so I've been using them to work around it.



The symptoms are:




  • Touchpad works on login screen

  • Touchpad stops working after login screen

  • All other inputs work, including keyboard, touchscreen, external mouse, docking station, etc.

  • Doesn't work on Wayland, either.

  • F7 key comes up with a square with an X in the bottom-right corner, but the X won't go away no matter how many times I press it.


  • sudo rmmod usbhid; sudo modprobe usbhid enables the touchpad for a split second.


For the previous few weeks, I've been able to resurrect the touchpad with sudo rmmod usbhid; sudo modprobe usbhid so I suspect that this issue is in two parts.



xinput list shows:



 Virtual core pointer                       id=2    [master pointer  (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ SYNA7500:00 06CB:780B id=16 [slave pointer (2)]
⎜ ↳ Synaptics T Pad V 01.31 Touchpad id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Video Bus id=6 [slave keyboard (3)]
↳ Power Button id=7 [slave keyboard (3)]
↳ Integrated_Webcam_FHD: Integrat id=12 [slave keyboard (3)]
↳ Integrated_Webcam_8M: Rear Inte id=13 [slave keyboard (3)]
↳ Intel Virtual Button driver id=14 [slave keyboard (3)]
↳ SYNA7500:00 06CB:780B Pen id=15 [slave keyboard (3)]
↳ Dell WMI hotkeys id=17 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=18 [slave keyboard (3)]
↳ Synaptics T Pad V 01.31 Consumer Control id=8 [slave keyboard (3)]
↳ Synaptics T Pad V 01.31 id=9 [slave keyboard (3)]
↳ Synaptics T Pad V 01.31 Wireless Radio Control id=10 [slave keyboard (3)]


I have tried:




  1. Installing the synaptics driver

  2. Adding in a libinput filter (which made the Synaptics T Pad V 01.31 Touchpad above disappear, but actually made it worse)

  3. `xinput set-prop 11 "Device Enabled" 1 (0 followed by 1 as well)

  4. `xinput set-prop 16 "Device Enabled" 1 (0 followed by 1 as well)


This is on kernel 4.18.0-15-generic, but I have also tried going back to 4.17 and it doesn't work, either. I can't roll back to any earlier versions of xserver-xorg-input-* because they don't appear to be available.



I suspect that the touchpad may be programattically disabled (which would explain the X in the F7 status) but I don't know how to programatically re-enable it.



How do I get my touchpad back?










share|improve this question
















My Synaptic Touchpad stopped working in the past few weeks.



The touchscreen and external mouse still work so I've been using them to work around it.



The symptoms are:




  • Touchpad works on login screen

  • Touchpad stops working after login screen

  • All other inputs work, including keyboard, touchscreen, external mouse, docking station, etc.

  • Doesn't work on Wayland, either.

  • F7 key comes up with a square with an X in the bottom-right corner, but the X won't go away no matter how many times I press it.


  • sudo rmmod usbhid; sudo modprobe usbhid enables the touchpad for a split second.


For the previous few weeks, I've been able to resurrect the touchpad with sudo rmmod usbhid; sudo modprobe usbhid so I suspect that this issue is in two parts.



xinput list shows:



 Virtual core pointer                       id=2    [master pointer  (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ SYNA7500:00 06CB:780B id=16 [slave pointer (2)]
⎜ ↳ Synaptics T Pad V 01.31 Touchpad id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Video Bus id=6 [slave keyboard (3)]
↳ Power Button id=7 [slave keyboard (3)]
↳ Integrated_Webcam_FHD: Integrat id=12 [slave keyboard (3)]
↳ Integrated_Webcam_8M: Rear Inte id=13 [slave keyboard (3)]
↳ Intel Virtual Button driver id=14 [slave keyboard (3)]
↳ SYNA7500:00 06CB:780B Pen id=15 [slave keyboard (3)]
↳ Dell WMI hotkeys id=17 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=18 [slave keyboard (3)]
↳ Synaptics T Pad V 01.31 Consumer Control id=8 [slave keyboard (3)]
↳ Synaptics T Pad V 01.31 id=9 [slave keyboard (3)]
↳ Synaptics T Pad V 01.31 Wireless Radio Control id=10 [slave keyboard (3)]


I have tried:




  1. Installing the synaptics driver

  2. Adding in a libinput filter (which made the Synaptics T Pad V 01.31 Touchpad above disappear, but actually made it worse)

  3. `xinput set-prop 11 "Device Enabled" 1 (0 followed by 1 as well)

  4. `xinput set-prop 16 "Device Enabled" 1 (0 followed by 1 as well)


This is on kernel 4.18.0-15-generic, but I have also tried going back to 4.17 and it doesn't work, either. I can't roll back to any earlier versions of xserver-xorg-input-* because they don't appear to be available.



I suspect that the touchpad may be programattically disabled (which would explain the X in the F7 status) but I don't know how to programatically re-enable it.



How do I get my touchpad back?







touchpad synaptics libinput






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited 2 hours ago







tudor

















asked 3 hours ago









tudortudor

2,64851845




2,64851845













  • See this answer here: askubuntu.com/a/624929/167115

    – mchid
    2 hours ago











  • As a user mentions, you may have to toggle the setting by setting "enabled" to 0 and then by setting "enabled" to 1 but hopefully setting it to 1 the first time will work. If not, please let me know because there may be a different solution.

    – mchid
    2 hours ago











  • Also, does the cursor appear on the screen? Sometimes the cursor disappears and so it seems like the touchpad is not working but, in fact, the touchpad is working fine but the cursor is invisible.

    – mchid
    2 hours ago











  • Working through those answers, thanks. :-)

    – tudor
    2 hours ago






  • 1





    No, there is no activity from the touchpad. I've seen that before.

    – tudor
    2 hours ago



















  • See this answer here: askubuntu.com/a/624929/167115

    – mchid
    2 hours ago











  • As a user mentions, you may have to toggle the setting by setting "enabled" to 0 and then by setting "enabled" to 1 but hopefully setting it to 1 the first time will work. If not, please let me know because there may be a different solution.

    – mchid
    2 hours ago











  • Also, does the cursor appear on the screen? Sometimes the cursor disappears and so it seems like the touchpad is not working but, in fact, the touchpad is working fine but the cursor is invisible.

    – mchid
    2 hours ago











  • Working through those answers, thanks. :-)

    – tudor
    2 hours ago






  • 1





    No, there is no activity from the touchpad. I've seen that before.

    – tudor
    2 hours ago

















See this answer here: askubuntu.com/a/624929/167115

– mchid
2 hours ago





See this answer here: askubuntu.com/a/624929/167115

– mchid
2 hours ago













As a user mentions, you may have to toggle the setting by setting "enabled" to 0 and then by setting "enabled" to 1 but hopefully setting it to 1 the first time will work. If not, please let me know because there may be a different solution.

– mchid
2 hours ago





As a user mentions, you may have to toggle the setting by setting "enabled" to 0 and then by setting "enabled" to 1 but hopefully setting it to 1 the first time will work. If not, please let me know because there may be a different solution.

– mchid
2 hours ago













Also, does the cursor appear on the screen? Sometimes the cursor disappears and so it seems like the touchpad is not working but, in fact, the touchpad is working fine but the cursor is invisible.

– mchid
2 hours ago





Also, does the cursor appear on the screen? Sometimes the cursor disappears and so it seems like the touchpad is not working but, in fact, the touchpad is working fine but the cursor is invisible.

– mchid
2 hours ago













Working through those answers, thanks. :-)

– tudor
2 hours ago





Working through those answers, thanks. :-)

– tudor
2 hours ago




1




1





No, there is no activity from the touchpad. I've seen that before.

– tudor
2 hours ago





No, there is no activity from the touchpad. I've seen that before.

– tudor
2 hours ago










1 Answer
1






active

oldest

votes


















0














According to the Ubuntu help docs, this problem is often solved using the following command:



gconftool-2 --set --type boolean /desktop/gnome/peripherals/touchpad/touchpad_enabled true




According to this other question, you can enable or toggle the device using the xinput command.



To enable:



xinput set-prop 11 "Device Enabled" 1


To toggle:



xinput set-prop 11 "Device Enabled" 0 
xinput set-prop 11 "Device Enabled" 1




You can also enable or toggle the touchpad using synclient instead of xinput.



To enable:



synclient touchpadoff=0


To toggle:



synclient touchpadoff=1
synclient touchpadoff=0


Additionally, you could try using a different device listed like device 16 instead of 11:



xinput set-prop 16 "Device Enabled" 1


click here for additional information






share|improve this answer

























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    1 Answer
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    active

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    0














    According to the Ubuntu help docs, this problem is often solved using the following command:



    gconftool-2 --set --type boolean /desktop/gnome/peripherals/touchpad/touchpad_enabled true




    According to this other question, you can enable or toggle the device using the xinput command.



    To enable:



    xinput set-prop 11 "Device Enabled" 1


    To toggle:



    xinput set-prop 11 "Device Enabled" 0 
    xinput set-prop 11 "Device Enabled" 1




    You can also enable or toggle the touchpad using synclient instead of xinput.



    To enable:



    synclient touchpadoff=0


    To toggle:



    synclient touchpadoff=1
    synclient touchpadoff=0


    Additionally, you could try using a different device listed like device 16 instead of 11:



    xinput set-prop 16 "Device Enabled" 1


    click here for additional information






    share|improve this answer






























      0














      According to the Ubuntu help docs, this problem is often solved using the following command:



      gconftool-2 --set --type boolean /desktop/gnome/peripherals/touchpad/touchpad_enabled true




      According to this other question, you can enable or toggle the device using the xinput command.



      To enable:



      xinput set-prop 11 "Device Enabled" 1


      To toggle:



      xinput set-prop 11 "Device Enabled" 0 
      xinput set-prop 11 "Device Enabled" 1




      You can also enable or toggle the touchpad using synclient instead of xinput.



      To enable:



      synclient touchpadoff=0


      To toggle:



      synclient touchpadoff=1
      synclient touchpadoff=0


      Additionally, you could try using a different device listed like device 16 instead of 11:



      xinput set-prop 16 "Device Enabled" 1


      click here for additional information






      share|improve this answer




























        0












        0








        0







        According to the Ubuntu help docs, this problem is often solved using the following command:



        gconftool-2 --set --type boolean /desktop/gnome/peripherals/touchpad/touchpad_enabled true




        According to this other question, you can enable or toggle the device using the xinput command.



        To enable:



        xinput set-prop 11 "Device Enabled" 1


        To toggle:



        xinput set-prop 11 "Device Enabled" 0 
        xinput set-prop 11 "Device Enabled" 1




        You can also enable or toggle the touchpad using synclient instead of xinput.



        To enable:



        synclient touchpadoff=0


        To toggle:



        synclient touchpadoff=1
        synclient touchpadoff=0


        Additionally, you could try using a different device listed like device 16 instead of 11:



        xinput set-prop 16 "Device Enabled" 1


        click here for additional information






        share|improve this answer















        According to the Ubuntu help docs, this problem is often solved using the following command:



        gconftool-2 --set --type boolean /desktop/gnome/peripherals/touchpad/touchpad_enabled true




        According to this other question, you can enable or toggle the device using the xinput command.



        To enable:



        xinput set-prop 11 "Device Enabled" 1


        To toggle:



        xinput set-prop 11 "Device Enabled" 0 
        xinput set-prop 11 "Device Enabled" 1




        You can also enable or toggle the touchpad using synclient instead of xinput.



        To enable:



        synclient touchpadoff=0


        To toggle:



        synclient touchpadoff=1
        synclient touchpadoff=0


        Additionally, you could try using a different device listed like device 16 instead of 11:



        xinput set-prop 16 "Device Enabled" 1


        click here for additional information







        share|improve this answer














        share|improve this answer



        share|improve this answer








        edited 1 hour ago

























        answered 1 hour ago









        mchidmchid

        23k25284




        23k25284






























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